Why do streaming services not start with network readers?
Bugs can occur in most streaming applications due to complex data capturing and reproducing issues. In our particular case, when our app tries to connect to the streaming services and fails, it means that a problem is featured in the Airable server in Germany -Airable is a platform that provides services for finding and implementing the best radio stations, music services, and audio and video content on the web for applications worldwide. They complement existing data, combine it with the information chosen by their editors, and make it available to new target groups via Airable services on networked devices. This complex system network can fail from time to time, but it can be solved within 24 hours. Please note that these problems affect all network readers that use Airable to stream radio and music services; they are not specific to ATOLL.
Therefore, if you experience such problems, do not hesitate to contact us before you update the software in your ATOLL app or execute a manoeuvre.
How to install the WPS wireless connection?
If you cannot connect your network drive to your internet box because of the distance or the absence of a powerline box, there is a solution to allow this connection. You can opt for a WPS wireless Wi-Fi solution. You must first ensure that the antennas are connected to the network player. You can use the remote control, which comes with the device and has a WPS button. Press this button and simultaneously launch WPS mode on the internet box if the internet box has this function. This will automatically associate your network drive with your internet box.
How to connect wirelessly from the application?
Some internet boxes do not have easy-to-use WPS; however, we have another solution: use the
ATOLL Signature 2 application to enter your internet code.
When your network player is running, it creates a local network itself, which results in the display of the fixed Wi-Fi symbol at the top right of the display. This local network, called SOFTAP, allows you to connect via Wi-Fi from a Smartphone or Tablet and use the ATOLL Signature 2 application.
ATOLL Signature 2 application does not start?
- Verify that your network player has been powered on for at least 30 seconds.
- Make sure your device is connected to your network, wired or WiFi.
- Check that the internet box is connected and functional.
- Check that your smartphone or tablet is connected to the same network as your device.
How do I change the IP address
of my device?
To change the IP address of your ATOLL network drive, please go to:
“Settings / Network Configuration / Wireless Configuration / Manual / Static”.
How to control a network drive from a computer?
It is possible to control your network drive from a computer screen by typing the IP address of your network drive followed by /webclient into the search bar of your internet browser:
192.168.xxx.xxx / webclient
The IP address of your network drive is available in the menu:
“Settings / Network info”.
In addition, you can rename your network drive by typing only the IP address of the latter in the bar of your internet browser: see below.
How do I change the name of an ATOLL Signature network drive?
Please start by retrieving the IP address of your device, which can be found in the menu:
“Settings / Network info / IP”.
Enter this IP address (192.168.xxx.xxx.) into the search bar of an internet browser.
On the page that appears, select:
“Device Settings”.
You can then modify the name of your device as you wish, in:
“Device Name”.
How to adjust the volume from the application ATOLL Signature 2?
There are several ways to adjust the volume:
- To manage the volume completely, please check that your device is in preamp mode (adjustable volume) and not in pure source mode (inactive volume adjustment of the remote control and the application).
- You can easily activate the volume bar by clicking on the “volume” icon permanently located at the bottom of your application. This icon is also permanently present on the “media player” page.
- You can adjust the volume with the physical keys on your Android smartphone or tablet. The number is displayed in the middle of the screen, and for it to be visible, the application must be active. This function is not yet available on iOS.
How to adjust the volume from the Spotify and Tidal apps in Connect mode?
- With Spotify Connect®, volume is managed from the Spotify app when it is active. You can also adjust the volume using the physical keys on your smartphone or tablet, Android or iOS.
- The volume is managed with Tidal Connect® and from the Tidal app. You can also adjust the volume using the physical keys on your smartphone or tablet, Android or iOS.
How to select and/or rename auxiliary inputs on the app?
To select an auxiliary input, choose the appropriate input in the fixed menu of the main navigation bar (Input/Network). Once the entry is selected, it will appear on your ATOLL device’s display.
You can change the name of your input in the menu:
“Settings / Rename auxiliary inputs”.
How can I access the artist from
a playlist?
In the “Playlists” menu of any online music service, go to the elliptical icon of the song and click on the “View artist” menu. The link will take you to the artist’s page, containing their albums, singles, collaborations or others. To see the album containing the song, click on “View album”.
How can I access the artist from a song?
Click on the ellipsis icon of the song, and click on the “Show artist” menu. The link will take you to the artist’s page.
How to search on a NAS?
Searching on a NAS is possible from:
“Media library / MinimServer[NAS_Music]”.
The icon is active only in this section.
On “Media library”, we have access to all the music on the network. If you have music in your Livebox, you could grab the music stored on a hard drive and play it underneath—an external NAS. Thanks to “MinimServer”, you can also recover everything present on your NAS in another way, with a slightly more complete organization. You can search by “Artist”, which is pretty well organized. So we take the given artist and can see all the artist’s albums, and very quickly, you launch a song that way.
How to connect/disconnect from online music services?
You can log in for the first time by clicking on the online music service of your choice in the main navigation bar and entering your username and password.
To disconnect, go to the menu located in the main navigation bar:
“Settings / Manage sources”
You can connect by clicking on the button linked to the online music service, which will take you to the page of this service in the main navigation bar.
Can we revert to factory settings?
This is possible from the “Settings / Return to factory settings” menu.
But be aware that you will lose all your favourites in radio stations and podcasts. You will lose the playlists linked to the media library and the USB input. The queue and your listening history will be cleared. The names of your entries will be reset. The language will be reset to English. The streaming audio quality, digital output volume, balance, and model name will be reset. Additionally, Wi-Fi connection settings will be lost.
Can phono cards and digital cards be combined in integrated amplifier-preamps?
The phono cards (P50, P100) and DAC (DA200) can be combined in all “signature” integrated preamps. The installation of these cards can be carried out without too much difficulty by an individual.
Is it possible to put
the device into “Sleep mode”?
TWO OPTIONS:
TIME TO RETURN TO SOURCE DISPLAY:
This menu concerns your device’s home screen. It allows you to manage the time it takes to return to the display of the source currently playing when you navigate further through the menus.
POWER MANAGEMENT:
Allows you to choose the time after which the automatic shutdown begins:
- Delay before switching off: When the device is not playing or no source is selected, choose between 5, 10, 15 or 30 minutes before resting.
- Max inactive playback time in seconds: When the device is not playing or no source is selected, choose between 1, 8 or 24 hours before turning it off.
- Display intensity: This menu allows you to choose the light intensity of the display. If you choose “off” mode, the display will turn off after a few seconds. Each button is pressed on the remote control, or the front panel temporarily reactivates the display. You can also choose this function directly with the DISP button (30) on the remote control.
It turns on when you play a song or radio. Reminder: It is recommended that you use the general switch at night or when you leave your home.